We are an Exchange shop and RT has its own e-mail server running on it (Postfix). We found this to be the easiest solution. Postfix uses our Exchange as a Smarthost. We don't use it for anything else and it is very little overhead. Just a thought.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Keith Sent: Friday, November 16, 2007 11:06 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] Outgoing email - using external smtp I've read the article in the documentation for using fetchmail to retrieve email from an external pop3 account to import tickets. I was wondering if there was a way to setup RT to use an outgoing smtp server to send notification emails? Basically, I'd like RT to work just like an email client program; using a separate ISP's email servers to handle incoming and outgoing mail. While I could set up an internal mail server, my company really has no need for one and setting one up just for our ticketing software something I'm trying to avoid. Thanks! Keith _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com