Hello, As a novice, I am struggling a bit ( actually a lot ) with two RT features ; I have searched around and bought the book , but still I am in the weeds.
Any direction will be appreciated. Issue #1 trying to create CF's with a date popup calendar. Any docs/examples/hints ???? Issue #2 I think I need a scrip that would determine the group members of a requestor and make them cc on a ticket so all group members would then be able to see the ticket.. Also one other point... I can't seem to use the "unlimited" in a search report, 100 works ( bug or me ? ) I am using 3.6.3.. As a novice , I truly thank you all for the many posts to the lists that got me this far....RT is very very cool RS. Roy A. Sowa UNIX OS Support (613) 993-0291 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com