Hi Tom,
I don't think RT lets you do permissions that way. The way I handle a
similar situation is I use the OnCreate scrip to check the address (in the
Prep Action code) and then delete the ticket
("$self->TicketObj->SetStatus('deleted');") and return 0 if it's not an
allowed address.
Regards,
Gene
At 12:45 PM 12/4/2007, Tom H wrote:
Hi,
I was wondering whether its possible to allow everybody with an address
like [EMAIL PROTECTED] to create tickets, and reject everyone else.
(rather than give everyone the create ticket permission)
Thanks,
Tom
--
Gene LeDuc, GSEC
Security Analyst
San Diego State University
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:
If you sign up for a new RT support contract before December 31, we'll take
up to 20 percent off the price. This sale won't last long, so get in touch today.
Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745.
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
