I'm completely baffled by this. I've been testing RT to see if i can get it working. I've had several friends helping me by sending messages in to the email address I have set up for RT and only some of them are getting replies. I send tickets in from my own gmail account and never get any confirmation email back no matter how many times I try (no it's not in spam either). My friend sends from his gmail account and always gets responses. Also working fine for his yahoo account and 1and1 account.. But my other friend can't get any responses to his Comcast account.
I'm using fetchmail to get the incoming messages and Postfix as a smarthost sending mail out through my mail provider. I don't have any problems receiving mail from this host otherwise. Postfix's log shows ALL messages as being successfully sent. I was reading through this months archive and found someone mention that RT marks its outgoing mail as "Bulk" in the header since it's machine generated. Could this have anything to do with it? How can I turn that off if it is? Anyone else have any similar issues and found resolutions? Keith
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
