One of the problems is that any ticket that is closed but responded to
is also owned by the first person to respond. So even if the logout
code cleared any tickets they owned, more worried about tickets that
become owned when they aren't there.
Steve
On Jan 14, 2008, at 11:58 AM, Todd Chapman wrote:
You could have the person log out of RT before they leave. Then have
the RT logout code give all that person's tickets to Nobody.
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
