Hello,
I have two queues (CMC and approvals). When a ticket comes into the CMC queue the approval ticket is created in the "approvals" queue. Everything works except I cannot see the approval ticket listed in the approval queue. I can click on the link "depended on" within the test ticket in the CMC queue and go to the approval ticket. But, I cannot see it listed in the approval queue... Anyone know why? Devin
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