Hi RT Users, Another small problem. I'm trying to write down the CurrentUser Information acting on a ticket to a CF.
I tried this code: my $queue = $ticket->QueueObj; my $actualuser = $session{CurrentUser}->Name; $self->TicketObj->AddCustomFieldValue(Field => 'Assigned_by_SA', Value => $acutaluser, RecordTransaction => 0); return 1; Whichs ends up with a strange error message: %sessions not found... I can't find any good solution at the wiki yet. Thanks Torsten Kuhne + Nagel (AG & Co.) KG, Geschaftsleitung: Hans-Georg Brinkmann (Vors.), Uwe Bielang (Stellv.), Bruno Mang, Alfred Manke, Thorsten Meincke, Mark Reinhardt (Stellv.), Jens Wollesen, Rainer Wunn (Stellv.), Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Personlich haftende Gesellschaft: Kuhne & Nagel A.G., Sitz: Contern/Luxemburg Geschaftsfuhrender Verwaltungsrat: Klaus-Michael Kuhne _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com