Thanks for the tip! It was the permissions on the AT_Config.pm and AT_Siteconfig.pm files that was changed. I fixed it and the RT page loaded right up. Thanks again.
Sean -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ruslan Zakirov Sent: Friday, January 25, 2008 5:21 PM To: Sean McCreadie Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Failed upgrade to RT 3.6.6 with Asset Tracker Two possible reasons that it can not find file /opt/rt3/etc/AssetTracker/AT_Config.pm 1) no such file 2) permissions may be something else, but these are the most common On Jan 23, 2008 6:36 PM, Sean McCreadie <[EMAIL PROTECTED]> wrote: > > > > > Hello, > > > > I tried to upgrade my 3.6.5 installation to 3.6.6 today and it appeared to > work with no issues until I tried to go to the webpage in a browser. I got > the error pasted below. I have Asset Tracker working great on 3.6.5 and it > looks like this was the issue with the upgrade. Does anyone know why it is > throwing this error? Thanks in advance. > > > > Sean > > > > System error > > > error: > > Error during compilation of > /opt/rt3/share/html/Callbacks/AssetTracker/autohandler/Default: > Can't locate /opt/rt3/etc/AssetTracker/AT_Config.pm in @INC (@INC contains: > /opt/rt3/local/lib /opt/rt3/lib /usr/lib/perl5/5.8.5/i386-linux-thread-multi > /usr/lib/perl5/5.8.5 /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi > /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi > /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi > /usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi > /usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi > /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi > /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 > /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 > /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 > /usr/lib/perl5/site_perl > /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi > /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi > /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi > /usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi > /usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi > /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi > /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.4 > /usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2 > /usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0 > /usr/lib/perl5/vendor_perl .) at /opt/rt3/lib/RTx/AssetTracker.pm line 68. > > Stack: > [/opt/rt3/lib/RTx/AssetTracker.pm:68] > [/opt/rt3/share/html/Callbacks/AssetTracker/autohandler/Default:15] > [/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:811] > [/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:441] > [/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1093] > [/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1026] > [/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1204] > [/opt/rt3/share/html/Elements/Callback:85] > [/opt/rt3/share/html/autohandler:270] > > > context: > > > ... > > > code stack: > > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:445 > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1093 > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1026 > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1204 > /opt/rt3/share/html/Elements/Callback:85 > /opt/rt3/share/html/autohandler:270 > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com