At Tuesday 1/29/2008 12:41 PM, j0ey wrote: >Hey, > >i'm searching for a possibility to show the Queue-CCs while creating >(create + correspondend) a ticket without letting the users modify it - >in other words: i know the "ShowOutgoingEMail"-Right ;) > >Any hints? > >Greets, >joey
To get the queue ccs (and adminccs), you can simply do: $QueueObj->CcAddresses and $QueueObj->AdminCcAddresses But I'm guessing you really want to get an accurate list of email recipients for the ticket creation? That's quite a bit more tricky - you might have to create a fake 'create' transaction, examine its scrips and then roll it back. Steve _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
