When clicking on a ticket, it takes 10 sec for the page to build up. The left column of the site (the basics, people, more about xxx xxx) builds up in under 1 sec, but the right column and the bottom (reminders, dates, links, history) takes every time 9-10 seconds to show up.
Apache log with request time: xxx.xxx.xxx.xxx - - [31/Jan/2008:04:01:27 -0500] "GET /Ticket/Display.html?id=5335 HTTP/1.1" 200 282977 "http://xxxxxx.xx/"; "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11" 9597932 The box has enough free ram, and is 99% idle. In the MySQL I can see many locks like this: # Query_time: 9 Lock_time: 0 Rows_sent: 1 Rows_examined: 0 SELECT GET_LOCK('Apache-Session-bbe05f8fb2d2792dfb16441a94e7f351', 3600); This locks seems not the be the source of the problem but the consequence. I switched temporarily to file system based sessions, but the behavior was the same. Every click on a ticket took near 10 seconds. The installation holds a few tickets and there are 3 people using it. While the site builds up I can see that libperl.so takes 80% of the CPU time. Versions: OS: CentOS 5 Apache/2.2.3 MySQL 5.0.22 Perl 5.8.8 RT: 3.6.6 (problem existed in 3.6.5 too) SELinux: disabled Could anyone please help me in debugging this problem? Best regards Adalbert -- View this message in context: http://www.nabble.com/Every-click-on-a-ticket-takes-10-seconds-tp15200974p15200974.html Sent from the Request Tracker - User mailing list archive at Nabble.com. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
