Greetings! I'm attempting to put links for attachments in emails, using the template provided here:
http://wiki.bestpractical.com/view/AddAttachmentLinksToMail, specifically, the code for sending the link only for a given transaction that has an attachment: { my $res; my $Attachments = $Transaction->Attachments; $Attachments->Limit( FIELD => 'Filename', OPERATOR => '!=', VALUE => '' ); while (my $a = $Attachments->Next) { $res .= "New attachments:\n" unless ($res); $res .= " ". $RT::WebURL ."/Ticket/Attachment/". $a->TransactionId ."/". $a->id ."/". $a->Filename; } $res; } It actually puts the link in mostly fine, but I have 2 issues. The minor issue is that if the attachment has spaces in the filename, the url "stops" at the first space. This is mainly a cosmetic issue, but figured I'd bring it up if somebody has dealt with this. The major issue is that for whatever template/scrip combo I apply this to, it doesn't include any correspondence or comment that is added. Regardless if there is an attachment link. I simply get "This transaction appears to have no content" in the body of the message. The attachment link shows up and works (other than the above caveat), but I never see any content. Other ticket info that is referenced in the template (e.g. "Owner: {$Ticket->OwnerObj->Name}") shows up fine, but the transaction body doesn't. That's in the template as "{$Transaction->Content()}". Once I remove the attachment link scripting from the template, the message body works fine, so it's not an error elsewhere. Any input is appreciated. Thanks! chris _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
