Help.. I don't know how , but i broke it... I send a new request via email to a Queue [EMAIL PROTECTED] Ticket is received O.k. in RT...
I get my autoreply message and the FROM: has the proper Queue name.... ( good ) I reply to the the autoreply message ( good) I use the RT gui and reply to this new ticket ticket... mail goes out... BUT the from: field has my username ( not the queue name ) the Reply-To field has the queue name... The email I get as the user has " [EMAIL PROTECTED]" in the FROM: subject line makes correct reference to the ticket.. Replying to ticket does not work ... quickly troubleshooting 3.6.5 mysql What did I do to muck it ... advice asap _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com