One of my users was doing a resolve and attaching two files on a ticket, and received the following error:
error: MIME::Body::File->open /tmp/BG1jEFDvhd: No such file or directory at /usr/local/lib/perl5/site_perl/5.8.8/MIME/Body.pm line 435. context: ... 431: if( $mode ne 'r' && $mode ne 'w' ) { 432: die "bad mode: '$mode'"; 433: } 434: 435: my $IO = IO::File->new($path, $mode) || die "MIME::Body::File->open $path: $!"; 436: 437: $IO->binmode() if $self->binmode; 438: 439: return $IO; ... code stack: /usr/local/lib/perl5/site_perl/5.8.8/MIME/Body.pm:435 /usr/local/lib/perl5/site_perl/5.8.8/MIME/Body.pm:335 /usr/local/lib/perl5/site_perl/5.8.8/MIME/Body.pm:217 /opt/rt3/lib/RT/I18N.pm:388 /opt/rt3/lib/RT/I18N.pm:207 /opt/rt3/lib/RT/I18N.pm:205 /opt/rt3/lib/RT/I18N.pm:205 /opt/rt3/lib/RT/I18N.pm:162 /opt/rt3/lib/RT/Ticket_Overlay.pm:2406 /opt/rt3/lib/RT/Ticket_Overlay.pm:2357 /opt/rt3/lib/RT/Interface/Web.pm:592 /opt/rt3/share/html/Ticket/Display.html:145 /opt/rt3/share/html/Ticket/Update.html:218 /opt/rt3/share/html/autohandler:291 What do you guys think? I check /tmp and it's 7771, so there shouldn't be any problems writing any file in there. Thanks, js. -- Jean-Sebastien Morisset, Sr. UNIX Administrator <[EMAIL PROTECTED]> _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com