> On 2/19/2008 10:49 AM, Tom Hodder wrote: > > Hi, > > > > A problem appeared today where the browser hangs when the status of a > > ticket is changed. > > > > There do not seem to be any associated errors in the log file, and the > > page waits for about 30 seconds and then goes to a blank page. > >
In the end this was related to the request size, and was actually a network error where the firewall was truncating the packets. The exact details are which are currently being post-mortemed by our network team. Many Thanks for the pointers that were given, and its good to know that RT was functioning perfectly all the time. Thanks, Tom H _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
