Ben,
I would look at the DataBase. Try this SQL: select * from LIMKS where LOCALTARGET = 99999 or LOCALBASE = 99999; 99999 is the ticket id in question. Anyway, once you have that little query up, look to see if there is some records that shows the dependency. The TYPE field will indicate what's up. Hope this helps. Kenn LBNL On 2/25/2008 6:03 PM, Ben Robson wrote: > We have a couple of tickets that are not allowing us to resolve them, > reporting “That ticket has unresolved dependencies”. Looking at the > ticket Links there are no dependencies listed. > > > > Does anyone have any suggestions about how to either resolve the > offending tickets, or locate any linked tickets that it may think are > dependencies but for some reason are not being shown? > > > > Thanks for the assist. > > > > BenR > > *The information contained in this communication is intended solely > for the use of the individual or entity to whom it is addressed and > others authorised to receive it. It may contain confidential or legally > privileged information. If you are not the intended recipient you are > hereby notified that any disclosure, copying, distribution or taking any > action in reliance on the contents of this information is strictly > prohibited and may be unlawful. If you have received this communication > in error, please notify us immediately by responding to this email and > then delete it, and any associated attachments, from your system. Thank > you.* > > > > <http://www.tlcit.biz> > > > ------------------------------------------------------------------------ > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com