Re: [rt-users] Emailing tickets search result

[Jesse Vincent]

Not yet, nope.

On Mar 5, 2008, at 2:46 AM, Eynat Nir Mishor wrote:

Hi Jesse,

Was this feature published?

Thanks, Eynat

-----Original Message-----
From: Jesse Vincent [mailto:[EMAIL PROTECTED]
Sent: Monday, 11 February 2008 12:27 PM
To: Eynat Nir Mishor
Cc: 'Todd Chapman'; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Emailing tickets search result




On Mon, Feb 11, 2008 at 11:05:00AM +0200, Eynat Nir Mishor wrote:

That's my fallback.
But I prefer a self-containing email rather than a link.

We have something kind of cool along these lines that we're working to
get opensourced. I'm hopeful that it will happen this week.

Eynat

-----Original Message-----
From: Todd Chapman [mailto:[EMAIL PROTECTED]
Sent: Monday, 11 February 2008 5:12 AM
To: Eynat Nir Mishor
Cc: Toby Darling; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Emailing tickets search result



On 2/7/08, Eynat Nir Mishor <[EMAIL PROTECTED]> wrote:

Why don't you just email a link to a search so that it runs when clicked?

Thanks - it does the job, but it has two drawbacks:

1. It produces very simple textual output.  I would like to send a

richer

HTML output similar to how search results appear in RT.

2. It is hard to customize. I would like to use a template mechanism

for

easy customization that my occur later in time.

Eynat

-----Original Message-----
From: Toby Darling [mailto:[EMAIL PROTECTED]
Sent: Wednesday, 06 February 2008 7:24 PM
To: Eynat Nir Mishor
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Emailing tickets search result

Hi

Example for usage: every night email the manager a list of all tickets

that

were created in the past day and how they divide by current status.

Simple command line:

for s in open new resolved; do

done | mail ...

LEGAL NOTICE
Unless expressly stated otherwise, information contained in this
message is confidential. If this message is not intended for you,
please inform [EMAIL PROTECTED] and delete the message.
The Cambridge Crystallographic Data Centre is a company Limited
by Guarantee and a Registered Charity.
Registered in England No. 2155347 Registered Charity No. 800579
Registered office 12 Union Road, Cambridge CB2 1EZ.

_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

echo "=== $s ==="; rt list -s "created = 'today' AND status = '$s'";

_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

--

PGP.sig
Description: This is a digitally signed message part

_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com