Hmm, I'm not seeing the advanced option in the SelfService interface. Running 3.6.3, am I being blind?
On Thu, Apr 3, 2008 at 2:31 AM, Ruslan Zakirov <[EMAIL PROTECTED]> wrote: > It's already there. You just have to click show advanced there on > ticket create page. > > On Thu, Apr 3, 2008 at 7:42 AM, Stephen Cochran > <[EMAIL PROTECTED]> wrote: > > > > Has anyone hacked the Create ticket form to show the due date? Can > > easily create a custom field that shows on the entry form, but seems > > silly since the ticket object already has a due date. > > > > > > In the archives I noticed a lot posts referencing using PHP etc as a > > front end and just having the forms send mail to RT to be processed > > in. Is that typical, ie what most people do to provide a more flexible > > interface (ajax, etc)? > > > > Thanks, > > Steve > > _______________________________________________ > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > Community help: http://wiki.bestpractical.com > > Commercial support: [EMAIL PROTECTED] > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com > > > > > > -- > Best regards, Ruslan. >
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com