I am trying to change the $ParseNewMessageForTicketsCC in the RT_SiteConfig.pm.
I tried this: # For ticket 226, need to add the following lines for a cc to be added # from an email created ticket. added by DOC 20080422 Set($ParseNewMessageForTicketCcs, 1); Set($RTAddressRegexp, ^([EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED])$); and I tried this: # For ticket 226, need to add the following lines for a cc to be added # from an email created ticket. added by DOC 20080422 =[Set($ParseNewMessageForTicketCcs, 1);] =[Set($RTAddressRegexp, ^([EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED])$);] For both of them the startup error was " [Tue Apr 22 21:09:55 2008] [error] Can't load Perl file: /usr/local/rt3/bin/webmux.pl for server tickets.xxxxxxxx.com:0, exiting..." Webmux.pl existing in that path and looks fine (at least upon cursory examination). Any ideas? -- View this message in context: http://www.nabble.com/Error-when-changing-%24ParseNewMessageForTicketsCC-tp16834733p16834733.html Sent from the Request Tracker - User mailing list archive at Nabble.com. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
