Each user can create Saved Search which then can be displayed via the 
Preferences.

Mathew

Tim Gustafson wrote:
> Hello,
> 
> I was wondering: how would a user change his "RT at a Glance" screen so that
> it showed all his new and open tickets instead of just the "10 highest
> priority tickets I own" box?
> 
> This is for RT 3.4.5 running on CentOS 5.1. 
> 
> Tim Gustafson
> SOE Webmaster
> UC Santa Cruz
> [EMAIL PROTECTED]
> (831) 459-5354
> 
> 
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