Hi there, Would you mind posting your fetchmail configuration? -Matt
On Sun, May 4, 2008 at 3:17 AM, IT GUY <[EMAIL PROTECTED]> wrote: > Hello, > > My problem now is, when I reply with the Ticket ID as the subject, my > message doesn't go where it is supposed to be going. Instead a new ticked is > created which is not good. If any one replies with the Ticked ID as the > subject, the message should go in as comment. > > Am I missing something. Or is there something wrong with my fetchmail. > > IT GUY > Yogesh > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com