Thanks Sam, for the help, but I was not looking to change my logo. I tried to figure out why the RT uses "/noauth/images/". Its supposed to be "/NoAuth/images/" I also discovered, if I add an alias in my virtual host (Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/) I get the following error message in the startup from apache2. The Alias directive in /etc/apache2/sites-enabled/rthelpdesk at line 12 will probably never match because it overlaps an earlier ScriptAlias. But I do not have any other ScriptAlias in my system. Its fresh install system. I hope someone is able to help me.
Thanks Robert On Thu, May 15, 2008 at 1:52 PM, Sam A. Hicks <[EMAIL PROTECTED]> wrote: > There is a Header file in > > .../rt3/html/Elements/Logo > > That defines the location of your logo. > > But don't edit that file. Copy that file to your 'local' version, edit it > there, and the presence of this change will overwrite the default html. > > (Note,I know my stuff is not in the usual place-- you might need to replace > /usr/local and /usr/share below with your specific html locations...) > > 1. Make sure the logo is in the right place > > mv my_logo.png /usr/local/rt3/html/NoAuth/images/ > > 2. Copy the file > > cp -vR /usr/share/rt3/html/Elements/Logo /usr/local/rt3/html/Elements/Logo > > 3. Edit the local version to point to your logo. My relevant line looks > like: > > <a href="http://mydomain.com"><img src="<%$RT::WebImagesURL%>/my_logo.png" > alt="<%loc("Acme Corporate Logo")%>" /></a> > > 4. Bounce apache > > service httpd restart > > > > --------------------------------- > > The information contained in this email is strictly confidential and subject > to the Confidentiality Notice at www.mcfina.com/emailpolicy > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Robert Keidel > Sent: Thursday, May 15, 2008 4:28 PM > To: rt-users@lists.bestpractical.com > Subject: [rt-users] new install 3.6.6 - logo image issue > > Hello everybody, > > I installed the new version RT 3.6.6 on an ubuntu server 8.04. The > installation went fine. I am able to login to the RT. The only issue I > have is the logo in the left upper corner. I don't know how I can make > that work. If I look at the image properties it shows me the > following: > > Location: http://noauth/images//bplogo.gif > > Where do I have to change the settings to get the link correct? If I > point my browser to http://mydomain/NoAuth/images/bplogo.gif the logo > comes up. > > Thanks for all your help > > Robert > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com