Dear All,

Ticket creation failed through e-mail. I have allowed the following rights
to the group in that queue:

CommentOnTicket
CreateTicket
ReplyToTicket
SeeQueue
ShowTicket
ShowTicketComments

Is there anything I need to do more, or do have to enable the privileged
group to create ticket as well.

I have checked the e-mail settings as well, I don't think the problem is
there.

Regards,
Yogesh
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Reply via email to