Carlos J. Velez-Rivera wrote: > Mike, > > I'm one of those who has the issue you mention. I'd like to help. Do > you want some more output enabled? Would you like me to add some code to my > instance so you can output anything that might help you fix it?
It's not something that is easily done by remote instruction. What I really need is someone who is vaguely familiar with perl and RT to run through the code with a few new debugging statements, and make adjustments to them where necessary based on the log output to determine where the ID is getting lost. -- Kind Regards, __________________________________________________ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www.jennic.com __________________________________________________ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
