Kristian > Description: Queue Notify > Condition: On queue change > Action: Notify requesors, CC and AdminCC > Template: Global template: Transaction > Stage: TransactionCreate. > > I am the requestor and adminCC. > > Still does not send the email. I thought that would be enough.
Are you also changing the queue? By default, RT won't tell you what you have done. The wiki's down at the moment, but look for NotifyActor in RT_Config.pm Cheers Toby LEGAL NOTICE Unless expressly stated otherwise, information contained in this message is confidential. If this message is not intended for you, please inform [EMAIL PROTECTED] and delete the message. The Cambridge Crystallographic Data Centre is a company Limited by Guarantee and a Registered Charity. Registered in England No. 2155347 Registered Charity No. 800579 Registered office 12 Union Road, Cambridge CB2 1EZ. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
