IT Guy,
Maybe someone already mentioned this, but it sounds like you have
conflicting configurations between looking for someone in the user DB
and adding someone who isn't there. Hope this helps.
Kenn
LBNL
On 6/4/2008 9:46 AM, IT GUY wrote:
>
> On Mon, Jun 2, 2008 at 1:10 PM, Ruben Lehmann <[EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]>> wrote:
>
> Hi
>
> I granted globally to 'Everyone' the right 'ReplyToTicket' but I still
> get this message:
>
> -----------
> RT could not load a valid user, and RT's configuration does not allow
> for the creation of a new user for this email ([EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]>).
>
> You might need to grant 'Everyone' the right 'ReplyToTicket' for the
> queue Example.
> -----------
>
> Regards
>
>
> Monzoon Networks AG
> Ruben Lehmann
> Network Engineer
>
> Riedthofstrasse 124, CH-8105 Regensdorf
> tel: +41 43 500 04 76 mobile: +41 78 656 47 72
>
>
>
> Try adding 'Everyone' the right 'Create Ticket' as well.
>
> Yogesh
>
>
> ----------------------------------------------------------
> Nomadic Workers - hotspot.monzoon.net <http://hotspot.monzoon.net/>
> Wireless Internet - home.monzoon.net <http://home.monzoon.net/>
> Surf the safer way - www.swissvpn.net <http://www.swissvpn.net/>
> ----------------------------------------------------------
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> <http://wiki.bestpractical.com/>
> Commercial support: [EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]>
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
> <http://rtbook.bestpractical.com/>
>
>
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: [EMAIL PROTECTED]
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
