It works perfectly, Thanks !
On Thu, Jun 5, 2008 at 8:20 PM, Kenneth Crocker <[EMAIL PROTECTED]> wrote: > Adrien, > > > You need to change your RT-SiteConfig.pm file. We have added several > new statuses: > > @ActiveStatus = ('new', 'pending rv', 'rq approvd', 'open', 'pending qa', > 'qa approvd', 'st > alled') unless @ActiveStatus; > > This line sets the status values considered "active", meaning not > closed, rejected, or resolved. Hope this helps. > > > Kenn > LBNL > > On 6/5/2008 3:29 PM, Adrien Laurent wrote: >> >> Hello Everyone, >> >> I'm happy user of RT, and I would like to add a new status: "testing" >> and create custom scrips about it. I have looked in the documentation >> but I haven't found anything. >> Any hint ? >> >> Thanks, >> >> Adrien >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [EMAIL PROTECTED] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a >> copy at http://rtbook.bestpractical.com >> > > -- Adrien Laurent CEO 514 284 2020 x 202 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com