Thanks, I will try to look into that. Looks like it may be difficult :) Greg Evans Hood Canal Communications (360) 898-2481 ext.212
-----Original Message----- From: Jason Fenner [mailto:[EMAIL PROTECTED] Sent: Monday, June 16, 2008 1:07 PM To: Greg Evans Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Need to make a report and not sure how to do it Greg Evans wrote: > > Is there a way for me to run a report that would list all users and > then group them by # of tickets created and show the subject of each > ticket? I am thinking a 3 column table Col1, Cell 1: user1 Col 2, cell > 1: all tickets for user1, col 3, cell 1: total# of tix and then sort > it by #tix created? > > ***Greg Evans* > > Hood Canal Communications > > (360) 898-2481 ext.212 > The easiest way to do that is probably to build your query in Perl using the RT API. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com