At 6/17/2008 11:50 AM, Kenneth Crocker wrote: >Hey RT gang, > > I'm interested in catching transactions that occurs when > the membership >of a group changes. Purpose: I need my ticket owners to be able to >select from a list of group members as to whom they want to do the QA >test on a ticket. I don't know how to make the group visable for that >selection in a ticket, so I created a CF that mirrors the group >membership. Best Practices dictates that any redundancy should be >controlled, SSSOOO when the group membership changes, I want to modify >the CF. I figured if I could capture the group transaction, I could see >what it is doing and duplicate it in the CF. Has anyone done anything >like this? Does anyone know how to grab a group transaction? Thanks. > > >Kenn >LBNL
If you can live with a delay in updating the CF values, you could set up a cron job to periodically refresh the CF value list with the group membership... Steve _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
