Check to see the global permissions for CC users. Thank you, Micah Gersten onShore Networks Internal Developer http://www.onshore.com
Kimberly McKinnis wrote: > > I don’t know who broke what, but my RT system is not even attempting > to email cc’d folks on new tickets created through the web. On any > queue, so it doesn’t appear to be a permissions issue. No edits appear > to have been made to SendEmail.pm. > > > > Does anyone know of anything else that could cause this? > > > > Thanks! > > > > ~~ > > Kimberly McKinnis > > System Operations Engineer > > Service Provider Division, TiVo Inc > > 408-519-9607 > > > > > > > > > > > > > > > > > > > > > > > ------------------------------------------------------------------------ > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com