Torsten, Hey, I got it up without the error of not recognizing the command. I tried Shawn's suggestion and keyed in the following:
Export RTUSER=My LDAP User name Export RTPASSWD=My LDAP password Export RTSERVER=My Dev server /apps/rt/rt-3.6.6/bin/rt At that point, I got the RT prompt. Now all I need to do is try some RT "Create" commands to see if I can actually create a ticket using CLI. Then I need to do several at a time and then within a SQL that is in a shell. Do you have any examples of CLI that create new tickets? Several in a row? I appreciate. Thanks a lot. Kenn LBNL On 7/10/2008 2:58 PM, Ham MI-ID, Torsten Brumm wrote: > You can set the password and user settings as a shell variable or a > .rtrc file, look at the wiki, it is explained good. > > More answers tomorrow, it's midnight here ;-) > > -----Original Message----- > From: [EMAIL PROTECTED] > <[EMAIL PROTECTED]> > To: Shawn M Moore <[EMAIL PROTECTED]> > CC: rt-users@lists.bestpractical.com <rt-users@lists.bestpractical.com> > Sent: Thu Jul 10 23:54:29 2008 > Subject: Re: [rt-users] Help with CLI > > Shawn, > > > Thanks! That worked! Although now it wants a password so I have > to go > find one. > Question: will I be able to embed a CLI command that creates a new > record and sets values for the fields within an SQL without it wanting a > password every time? I hope so. Otherwise I won't be able to walk thru > the old database and create new tickets in the new DB. Doing this one at > a time is not gonna do at all. > > > Kenn > LBNL > > On 7/10/2008 2:24 PM, Shawn M Moore wrote: > > On Thu, Jul 10, 2008 at 02:09:43PM -0700, Kenneth Crocker wrote: > > > > Hi Kenneth, > > > >> bash-2.03$ pwd > >> /apps/rt > >> bash-2.03$ rt list "status='new'"; > >> bash: rt: command not found > > > > It looks like the directory containing "rt" is not in your PATH. The > > laziest fix is to just specify the full path to the rt program: > > > > $ /apps/rt/bin/rt list status='new' > > > > Shawn > > > > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > > Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann > (Vors.), Uwe Bielang (Stellv.), Dirk Blesius (Stellv.), Bruno Mang, > Alfred Manke, Christian Marnetté (Stellv.), Mark Reinhardt (Stellv.), > Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA > 21928, USt-IdNr.: DE 812773878, Persönlich haftende Gesellschaft: Kühne > & Nagel A.G., Sitz: Contern/Luxemburg, Geschäftsführender > Verwaltungsrat: Klaus-Michael Kühne > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com