On Jul 16, 2008, at 8:01 PM, [EMAIL PROTECTED] wrote: > Looking through the RT_Config.pm file, I've set this in my site config > file: > > Set($PreferRichText, 1); > > However, colored text still does not display in emails sent by RT > nor in > the ticket display view - only while creating text while commenting, > replying, etc. Bold and italicized email displays, but not color. > > No big deal, just thought I'd pass this along.
I suspect our html-cleaning stuff is stripping out the color on display. That could probably get relaxed if people think it's a good idea. -j > > > > James Moseley > > > > > > James > Moseley/BTV/PEGAS > > US To > rt-users@lists.bestpractical.com > 07/16/2008 > 03:18 cc > PM > > Subject > RT 3.8.0 rich text color > problems > > > > > > > > > > When replying or commenting on a ticket, I can see the text color, > if color > is selected. When viewing the source, I can also see the span tags. > > But after updating the ticket, the span tags disappear and thus the > color > does too when displaying the ticket. > > Am I missing something in the configuration or do I need to make some > changes to the theme files? > > > James Moseley > > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
