On Jul 13, 2008, at 5:48 PM, Abdus Samad wrote:
Yes it did prompt me for upgrade and I did that, all the update up
to 3.8 were done by the script it gave at the end of update (I did
not do that manyaly by goinng in each direcory and altering the
tables) The scipt included did not returned any errors so, I guess
it did worked fine.
I think it might be a problem with the database, so, I checked if I
have InnoDB in MySQL enabled and found that it was not. I enabled
that and also altered all table to Innodb Engine. Now the next step
I guess was to follow the Upgrade.mysql help file present inside the
package. I found that /schema.mysql-4.0-4.1.pl must be run. Now I
have a new problem when I run this script. It says.
DBD::mysql::db column_info failed: column_info doesn't support
column selection at etc/upgrade/schema.mysql-4.0-4.1.pl line 227.
DBD::mysql::db column_info failed: column_info doesn't support
column selection at etc/upgrade/schema.mysql-4.0-4.1.pl line 227.
Can any one point me in the direction of resolution of this issue.
Since now, all my tables have InnoDB engine.
The version of mysql I am running is mysql Ver 14.7 Distrib 4.1.11,
for pc-linux-gnu (i386).
I suspect you saw the answer when I mentioned it to other users, but
try upgrading your DBD::mysql to the latest stable version.
-Jesse
Thank you,
Abdus Samad
On Mon, Jul 14, 2008 at 1:54 AM, Jesse Vincent <[EMAIL PROTECTED]
> wrote:
On Sun, Jul 13, 2008 at 11:58:21PM +0500, Abdus Samad wrote:
> Thanks for your response, The Graphviz error is gone after
reinstalling but
> the gnupg error is still there even after installing the library.
> The package have been installed by using the following command
(apt-get
> install GnuPG-Interface*). but the error logs still show
> [Sun Jul 13 18:52:21 2008] [debug]: RT's GnuPG libraries couldn't
> successfully read your configured GnuPG home directory
> (/opt/rt3/var/data/gpg). PGP support has been disabled
> (/opt/rt3/bin/../lib/RT/Config.pm:275)
> and I am not able to access the MyRT.html page which is giving
the same
> error.
>
> Can't call method "Content" on an undefined value at
> /opt/rt3/share/html/Admin/Global/MyRT.html line 97.
>
When you ran RT's upgrade, did it prompt you to do a database upgrade?
Did you do that upgrade? Do you still have the logs?
-j
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