On Jul 21, 2008, at 2:56 AM, Kobus Bensch wrote:
Hi Jesse
I have managed to resolve the issues here.
I only have one last issue. All RT emails are stuck in the sendmail
queue with this error:
(Deferred: prog mailer (/usr/sbin/smrsh) exited with EX_TEMPF)
"|/opt/rt3/bin/rt-mailgate --queue 'IT
Can you help with this please?
Just tell sendmail to run the queue again now that RT is accepting
mail again.
Thanks
Kobus
Quoting Jesse Vincent <[EMAIL PROTECTED]>:
>
> On Jul 16, 2008, at 12:19 PM, Mark E. Walker wrote:
>
>> Hi Kobus,
>>
>> I had the same problem about two weeks ago. Unfortunately, I never
>> did find out EXACTLY what the problem was, however, an upgrade to
>> 3.8 fixed it. Testdeps and fixdeps didn't help me, everything was
>> there.
>>
> It's almost certainly Scalar::Util being reinstalled "incorrectly."
> If you reinstall it, the issue should go away.
>
> -jesse
>
>> My upgrade consisted of backing up the database, blowing away the
>> site, and doing the upgrade install as per the README.
>>
>> Now the Upgrade install did the required testdeps/fixdeps, and that
>> may have done something after blowing away the site. I'm not sure.
>>
>> During my testing I found out the following: If I removed the
>> perlhandler directive in the apache config, the site came up, but
it
>> was the "you're almost there" page. Putting it back in brought up
>> the download again. I had no errors anywhere in any log files.
>>
>> My guess is that mason is crashing somewhere and the resulting zero
>> length file returned to the browser doesn't have any mime type so
it
>> tries to download a file. Unfortunately, fixing that is beyond my
>> current level with RT/Perl and Mason.
>>
>> I know this may not have helped much, and I apologize, but maybe it
>> will provide a little more info to get you or the community on the
>> way.
>>
>> Let us know what you eventually do to fix this. I think it's going
>> to be a recurring theme with the perl/myself update.
>>
>> mw
>>
>>
>> -----Original Message-----
>> From: [EMAIL PROTECTED]
>> [mailto:[EMAIL PROTECTED]
>> ] On Behalf Of Drew Barnes
>> Sent: Wednesday, July 16, 2008 9:02 AM
>> To: Kobus Bensch; rt-users@lists.bestpractical.com
>> Subject: Re: [rt-users] RT stopped working after latest yum updates
>>
>> Sounds like the perl/mysql update will require some perl module
>> updates. make fixdeps may do you some good.
>>
>>
>> Kobus Bensch wrote:
>>>
>>> There was 215 updates including perl and mysql. I will post the
full
>>> log here in a bit.
>>>
>>> Kobus
>>>
>>> Quoting Drew Barnes <[EMAIL PROTECTED]>:
>>>
>>>> What did yum update?
>>>>
>>>>
>>>> Kobus Bensch wrote:
>>>>>
>>>>> Hi all
>>>>>
>>>>> I use RT 3.6.5 on Centos5. Last night I performed a rather large
>>>>> yum update and since then rt stopped working. When I go to the
rt
>>>>> webpage it comes up with a windows asking if I want to
download a
>>>>> file.
>>>>>
>>>>> Can anybody help with this please.
>>>>>
>>>>> Let em know if you need more info
>>>>>
>>>>> Kobus
>>>>>
>>>>>
>>>>>
>>>
------------------------------------------------------------------------
>>>>>
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>>>>>
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>>> <http://wiki.bestpractical.com/>
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>>>>>
>>>>> Discover RT's hidden secrets with RT Essentials from O'Reilly
>>>>> Media. Buy a copy at http://rtbook.bestpractical.com
>>> <http://rtbook.bestpractical.com/>
>>>>
>>>> --
>>>> Drew Barnes
>>>> Applications Analyst
>>>> Network Resources Department
>>>> Raymond Walters College
>>>> University of Cincinnati
>>>
>>>
>>
>> --
>> Drew Barnes
>> Applications Analyst
>> Network Resources Department
>> Raymond Walters College
>> University of Cincinnati
>>
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>
> _______________________________________________
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>
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>
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