On 18/08/2008, at 9:23 PM, Richard Hartmann wrote:

> Hi all,
>
> when I create tickets, I usually need to go to the ticket just created
> and assign it a priority & various dependencies. What I would love to
> have is one of those up/down arrows to click upon which then fold
> a few extra fields in/out using Javascript.
>
> Could others use something like this, as well?
>
>
> Richard


Hi Richard,

To clarify, are you talking about the Quick Create form?

The standard Create Ticket page has the "Show basics" / "Show details"  
links in the upper-right to do what you're asking.

Tom 
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Reply via email to