On Aug 20, 2008, at 3:18 PM, Helmuth Ramirez wrote: > I have my 3.8.1 instance up and running and was looking into getting > RT to send out Rich Text e-mail messages (correspondence) without > much luck. I came across this in the archives: > > From http://www.gossamer-threads.com/lists/rt/users/77177#77177 > > > i only see plain text after save. and i > > get plain text email. > > You need to tweak your templates slightly in order to send html mail, > but it seems to tickle a bug. > > You should get mail about a bug report in a few minutes. > > Does this mean its not working yet (and its not just me :) or do I > need to “tweak” my templates. If so, how would I go about doing that? > > I do have PreferRichText set in my RT_SiteConfig.pm file and am > using the WYSIWYG editor.
As I said in that email, a ticket has been opened. It is a blocker for 3.8.2, and you can find it on rt3.fsck.com ticket 11013 Documentation and a fix will be included in 3.8.2 -kevin _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com