Sebastien,
I had this issue as well - luckily I was running in a Virtual Machine, so I
upped the allocated memory from 1Gig to 2Gig and the problem went away. It
looks like RT is a bit of a memory pig (in the nicest possible way!) How much
memory do you have in your machine?
Cheers,
David
----- Original Message -----
From: "Sebastien Termeau" <[EMAIL PROTECTED]>
To: rt-users@lists.bestpractical.com
Sent: Wednesday, 20 August, 2008 11:22:13 PM GMT +10:00 Brisbane
Subject: [rt-users] Problem after an upgrade to 3.8.1
Dear RT-Users,
I have a really recent RT 3.6.7 installation (around 200 tickets)
running on CentOS 5.2.
I was able to upgrade to 3.8.0 without problems.
The problems appear when I tried to upgrade either from 3.6.7 to 3.8.1
or from 3.8.0 to 3.8.1. A fresh 3.8.1 installation works fine.
After the upgrade, when I try to access the web interface I only
receive a blank page.
In my apache error log file, the following message is present:
Out of memory!
Callback called exit.
I got the same error when I tried to use "rt-clean-sessions".
Using 'perl -d', I tracked down the error to
RT::Interface::Web::Session::ClearByUser line 246
eval { tie %session, $class, $id, $attrs };
-> $class=Apache::Session::MySQL
-> $id=3d97a1c2c09740acfee006d0221d1d12
-> attrs is an empty hash
I tried to remove all the existing sessions in the database : delete
from sessions;
And it was working fine for 5 minutes. Then the same error rise again.
Did I missed something in the upgrade process?
Do you have a suggestion?
Regards
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Cheers,
David Hobley
IT Manager
Creators of Miessence, MiVitality and MiEnviron
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Commercial support: [EMAIL PROTECTED]
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