Hi Michael, If you the WebBaseURL in your RT_SiteConfig.pm that resolves the issue.
Set( $WebBaseURL, 'http://yourdomain.com');I guess localhost is the default setting there...change it to your RT's url and it works fine.
Regards, Gaurav -- Disclaimer: This Email message along with any attachments is intended only for the addressee and may contain confidential and/or privileged information. If you have received this message in error, please notify sender immediately and delete this message from your system. If the reader is not the intended ecipient then any dissemination, distribution or copy of this communication is strictly prohibited. Reasonable precautions have been taken to ensure that this message is virus-free. However, Subisu Cablenet Pvt. Ltd. does not accept responsibility for any loss or damage arising from the use of this message or attachments. Burghart, Michael (I/ET-83, extern) wrote:
Hi... I finally managed to get RT and Oracle working :)Everythinig is working fine with the defined host except for the link to the "10 neuesten Anfragen ohne Besitzer" which is the first window containing the latest requests without owner. Here RT always wants to use "localhost" instead of the defined host._http://localhost/Search/Results.html?Format=%27%3Ca%20href%3D%22%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%2FTITLE%3A%23%27%2C%20%27%3Ca%20href%3D%22%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa%3E%2FTITLE%3ASubject%27%2C%20QueueName%2C%20ExtendedStatus%2C%20CreatedRelative%2C%20%27%3CA%20HREF%3D%22%2FTicket%2FDisplay.html%3FAction%3DTake%26id%3D__id__%22%3E%C3%9Cbernehmen%3C%2Fa%3E%2FTITLE%3A%26nbsp%3B%27%20&Order=DESC&OrderBy=Created&Query=%20Owner%20%3D%20%27Nobody%27%20AND%20(%20Status%20%3D%20%27new%27%20OR%20Status%20%3D%20%27open%27)_If I replace "localhost" with my RT server name everything works fine. I just don't know where the "localhost" string comes from.Any idea where this can be fixed? -- Mit freundlichen Grüßen Michael Burghart CAT Service Center AUDI AG, I/ET-83 extern Tel: +49 841 89 - 39819 _http://catsc-web.in.audi.vwg_ _mailto:[EMAIL PROTECTED] EPOS CAT GmbH Tel: +49 841 88197070 Fax: +49 841 88197080 _http://www.epos-cat.de/_ _mailto:[EMAIL PROTECTED] Sitz/Domicile: Ingolstadt Registergericht/Court of Registry: Amtsgericht Ingolstadt HRB Nr./Commercial Register No.: 2802 Geschäftsführer/Managing Director: Günter SeeWichtiger Hinweis: Die vorgenannten Angaben werden jeder E-Mail automatisch hinzugefügt und lassen keine Rückschlüsse auf den Rechtscharakter der E-Mail zu.Important Notice: The above information is automatically added to this e-mail. This addition does not constitute a representation that the content of this e-mail is legally relevant and/or is intended to be legally binding upon EPOS CAT GmbH.------------------------------------------------------------------------ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED]Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
signature.asc
Description: OpenPGP digital signature
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
