Did you upgrade the db to 3.8.0, run the script, then update to 3.8.1?
----- Original Message ----- From: [EMAIL PROTECTED] <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] <[EMAIL PROTECTED]> Cc: rt-users@lists.bestpractical.com <rt-users@lists.bestpractical.com> Sent: Thu Aug 21 17:27:16 2008 Subject: Re: [rt-users] 3.8.1 corrupting attachments James, Thanks for that tip--I missed that initially. However, even after running that script against my DB, I'm still seeing the same attachment corruption. Regards, Aaron Hathaway -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Thursday, August 21, 2008 3:19 PM To: Helmuth Ramirez Cc: Aaron Hathaway; rt-users@lists.bestpractical.com; [EMAIL PROTECTED] Subject: Re: [rt-users] 3.8.1 corrupting attachments Perhaps the script itself is poorly named, but the instructions state that the 4.0 mysql upgrade script must be run if you are upgrading as it changes the DB schema. It's not a script only for those running 4.x.x versions of mysql, it's for everyone that's upgrading. James Moseley "Helmuth Ramirez" <[EMAIL PROTECTED] ompupay.com> To Sent by: "Aaron Hathaway" rt-users-bounces@ <[EMAIL PROTECTED]> lists.bestpractic cc al.com rt-users@lists.bestpractical.com Subject Re: [rt-users] 3.8.1 corrupting 08/21/2008 05:09 attachments PM Oh, then I don’t have a good answer for you. Sorry L Maybe the list can provide some insight. From: Aaron Hathaway [mailto:[EMAIL PROTECTED] Sent: Thursday, August 21, 2008 6:01 PM To: Helmuth Ramirez Subject: RE: [rt-users] 3.8.1 corrupting attachments I’m running MySQL 5.0.18, with the default latin1 character set—as I was with 3.6.x. --Aaron From: Helmuth Ramirez [mailto:[EMAIL PROTECTED] Sent: Thursday, August 21, 2008 2:51 PM To: Aaron Hathaway; rt-users@lists.bestpractical.com Subject: RE: [rt-users] 3.8.1 corrupting attachments Aaron, This happened to me when I didn’t do the 4.0 to 4.1 MySQL update. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Aaron Hathaway Sent: Thursday, August 21, 2008 5:35 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] 3.8.1 corrupting attachments Is anyone else seeing problems with corrupted attachments in 3.8.x? From what I can tell, 8-bit characters are getting stripped or altered in mime attachments, corrupting the data. Attached are two PDFs, the original PDF (original.pdf) and the post-RT PDF (post-rt.pdf). The latter appears to be blank after RT receives it. I’m also seeing corruption of MS Office documents, so this may extend to all binary attachments. I’m happy to submit a bug report if others are experiencing this as well. Cheers, Aaron Hathaway_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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