> i need some document on french about installing and using request tracker
google is your friend : http://articles.mongueurs.net/magazines/linuxmag80.html http://articles.mongueurs.net/magazines/linuxmag81.html http://articles.mongueurs.net/magazines/linuxmag82.html Those articles are 2 years old but should help. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com