Hello, I noticed that custom fields that I have defined as mandatory, seem to not be mandatory on the self-serve "create a new ticket" page. They function properly for a user with more rights, but seem to be optional for a someone using the self serve feature. Here are the rights I've given them for each custom field: -ModifyCustomField -SeeCustomField
Is this intentional? If not, does anyone have advice about how to fix it? thanks. -- View this message in context: http://www.nabble.com/Custom-fields-not-mandatory-for-self-serve-tp19390713p19390713.html Sent from the Request Tracker - User mailing list archive at Nabble.com. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com