Hi All, I am using fetchmail to pop copies of our support mails from an inbox on our mailserver, into the various support queues, based upon the domain. To achieve this, I'm using the example at http://wiki.bestpractical.com/view/EmailRouting
Unfortunately, this only works for mail which comes *from* any of the domains that are specified, and not *to* (or cc) any of those domains. My understanding is that the Transaction object contains Addresses and a NiceHeader which could be used for this purpose. My knowledge of the internals of RT, and of the Perl language itself is rather limited, and thus far my attempts to modify this example scrip to do what I want have failed. Has anybody made a similar scrip to do this already? Or is someone more knowledgeable than I, able to modify the example code given, in order to check the To and Cc addresses domains as well? Any assistance in this matter, greatly appreciated. Regards, David B. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com