On Tue, 16 Sep 2008 13:54:25 -0400, Robert Keidel <[EMAIL PROTECTED]> wrote:
> Content: > "Your request has been completed ........ > If you have any further questions or concerns, please respond to this > message. > > The IT Service Team" > Robert, You need a blank line at the beginning of the template. Also, if you check the RT log you should see error messages in this case. Steve -- Stephen Turner Senior Programmer/Analyst - SAIS MIT IS&T _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
