On Mon, 22 Sep 2008 22:16:01 -0400, Jerrad Pierce <[EMAIL PROTECTED]> wrote:
> Is there any way to overcome the "immutable" nature of a ticket's > created attribute? > I'm trying to import some old data, but would really prefer to not > lose information such > as when a ticket was *really* created. I know I could kludge something > with a custom > field, etc., but then one must perform queries on mutliple columns > unnecessarily... > It may depend on how you're importing, but I think you can pass a Created arg to the Ticket's Create method. Steve -- Stephen Turner Senior Programmer/Analyst - SAIS MIT IS&T _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
