Make an iPhone app and sell it for 50$ bucks? Then you don't mind giving away the server, and 50$ for someone who uses RT professionally is cheap. Heck most commercial issue trackers out there run more than 100$ per seat.
-- Mathieu Longtin 1-514-803-8977 On Wed, Oct 1, 2008 at 12:35 PM, Kenneth Crocker <[EMAIL PROTECTED]> wrote: > Simon, > > > On top of what Steve said, you had better have a REAL ROBUST > infrastructure in place. We have over 115 Queues and we have a pretty > good infrastructure to manage it. As SYS Admin, I would go CRAZY trying > to make all the permission changes each queue Admin wants or for some > owner. Or handling the procedures of passing a ticket from one queue to > another OR the permission requirements for ticket owners between > different queues where they have parent/child/DependsOn tickets. And > then there is Project management ANd dtermining which scrips should be > global and which Queue-based. It's a whole pit full of snakes if you do > not have a plan for the infrastructure you will need with ALL the queues > and all the people involved in managing them. Good Luck! We have some > guides we use for our general users (ticket creators & owners) and the > queue Admins (Queue managers) that might help. What is your customer > base or service? > > > Kenn > LBNL > > On 10/1/2008 8:03 AM, Stephen Turner wrote: > > On Wed, 01 Oct 2008 10:36:00 -0400, Simon Jester <[EMAIL PROTECTED]> > > wrote: > > > >> Is there a limitation on the number of queues that can be created? > >> > >> > > > > No hard limitation, but there might be a scalability issue for some pages > > and drop-down lists. For example, Config->Queues gets a bit long with a > > lot of queues. There might also be performance issues in places that > check > > acls for every queue in some list. > > > > Steve > > _______________________________________________ > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > Community help: http://wiki.bestpractical.com > > Commercial support: [EMAIL PROTECTED] > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com > > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com