To all,
I've had 3.6.4 up and running for almost a year now and never noticed this problem. I created a search to sort by due date. The results were sorted correctly. I then downloaded the results to a spreadsheet and the results were in ticket id order, not due date order. This surprised me to no end. I assumed that whatever the results of a search, they would be downloaded in the same sorted order. Anyone have a clue to resolving this? Is this corrected in 3.8? Thanks. Kenn LBNL _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com