On Fri, 03 Oct 2008 09:15:35 -0400, Todd A. Green <[EMAIL PROTECTED]> wrote:
> I am setting up my first new queue since upgraded to 3.8.1 and have run > into an odd issue. > > The queue is setup, my user (SuperUser) can see it in Quick Search, can > open/view tickets, but the queue does not appear in the 'New Ticket In' > list of queues. Also when I select Basic on a ticket in the queue the > queue name is set to - and the name of the queue the ticket is in does > not appear in the list. > > I as a test I have granted every permission possible at the > global/queue/group/user level for my account, but to no effect. > > Suggestions? > > Thanks, > > Todd Did you log out & back in since you created the queue? Steve _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
