I have been setting up RT 3.8.1 on RHEL5 with v0.06_02 this is working fine for privileged user login. However I get no log entries for it even being tried when a user tries to login to SelfService. I'm hoping I've just missed some easy config setting for this.
Thanks all and mucho thanks to Mike P for this great module. [EMAIL PROTECTED] ~]# cat /opt/rt3/etc/RT_SiteConfig.pm Set($rtname, 'GGU-Tickets-DEV'); Set($Organization, 'ggu.edu'); Set($WebPort, 443); Set($WebDomain, 'tickets-dev.ggu.edu' ); #Set($WebBaseURL , "https://tickets-dev.ggu.edu:443"); #Set($WebPath , ""); #Set($WebURL , $WebBaseURL . $WebPath . "/"); #Set($WebImagesURL , $WebPath . "/NoAuth/images/"); Set($DatabaseUser , "root"); Set($DatabasePassword , "****"); Set($OwnerEmail, "rt-admin\[AT]ggu.edu"); # Default From Addess, over ridden by Queue settings Set($CorrespondAddress , 'support\[AT]tickets-dev.ggu.edu'); Set($CommentAddress , 'support-comment\[AT]tickets-dev.ggu.edu'); Set($Timezone , 'US/Pacific'); # obviously choose what suits you # THE DATABASE: Set($DatabaseType, 'mysql'); # e.g. Pg or mysql Set($DatabaseName , 'rtdb'); # Logging Set($LogToSyslog, ''); Set($LogToFile , 'debug'); Set($LogDir, '/opt/rt3/var/log'); Set($LogToFileNamed, "rt.log"); # Other config items Set($UseFriendlyToLine , 1); Set($AutoLogoff, 480); # 8 Hours Set(@Active_MakeClicky, qw(httpurl_overwrite)); # Create short clikable links Set($MaxInlineBody, 13456); Set($StandaloneMinServers, 1); Set($StandaloneMaxServers, 5); Set($StandaloneMinSpareServers, 0); Set($StandaloneMaxSpareServers, 2); Set($StrictLinkACL, 0); # Allow user to link any two tickets if they can modify one Set($PreferRichText, 1); # Help ExternalAuth keep users logged in as mysql session seem to have an issue Oct 2008 Set($WebSessionClass , 'Apache::Session::File'); ### GGU ExtrnalAuth Set($ExternalAuthPriority, [ 'server1', 'server2' ] ); Set($ExternalInfoPriority, [ 'server1', 'server2' ] ); Set($ExternalServiceUsesSSLorTLS, 1); Set($AutoCreateNonExternalUsers, 1); Set($ExternalSettings, { # GGU Novell eDir 'server1' => { 'type' => 'ldap', 'auth' => 1, 'info' => 1, 'server' => 'server1', 'user' => 'cn=access,o=ggu', 'pass' => '****', 'base' => 'o=ggu', 'filter' => '(objectClass=Person)', 'd_filter' => '', 'tls' => 1, 'net_ldap_args' => [ version => 3 ], 'group' => '', 'group_attr' => '', ## RT ATTRIBUTE MATCHING SECTION # The list of RT attributes that uniquely identify a user 'attr_match_list' => [ 'Name', 'EmailAddress' ], # The mapping of RT attributes on to LDAP attributes 'attr_map' => { 'Name' => 'cn', 'EmailAddress' => 'mail', 'Organization' => 'ou', 'RealName' => 'fullName', 'ExternalAuthId' => 'cn', 'Gecos' => 'cn', 'WorkPhone' => 'telephoneNumber', 'Address1' => '', 'City' => '', 'State' => '', 'Zip' => '', 'Country' => '' } }, # GGU Novell eDir 'server2' => { 'type' => 'ldap', 'auth' => 1, 'info' => 1, 'server' => 'server2', 'user' => 'cn=access,o=ggu', 'pass' => '****', 'base' => 'o=ggu', 'filter' => '(objectClass=Person)', 'd_filter' => '', 'tls' => 1, 'net_ldap_args' => [ version => 3 ], 'group' => '', 'group_attr' => '', ## RT ATTRIBUTE MATCHING SECTION # The list of RT attributes that uniquely identify a user 'attr_match_list' => [ 'Name', 'EmailAddress' ], # The mapping of RT attributes on to LDAP attributes 'attr_map' => { 'Name' => 'cn', 'EmailAddress' => 'mail', 'Organization' => 'ou', 'RealName' => 'fullName', 'ExternalAuthId' => 'cn', 'Gecos' => 'cn', 'WorkPhone' => 'telephoneNumber', 'Address1' => '', 'City' => '', 'State' => '', 'Zip' => '', 'Country' => '' } } } ); 1; _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com