Am 07.11.2008 um 10:22 schrieb Emmanuel Lacour: > On Fri, Nov 07, 2008 at 09:36:46AM +0100, Michael Bieniek wrote: >> Hi, >> is it possible to enable SelfService in RT 3.8.x or must i install >> modules >> to enable it? If it is so, can anybody say me whitch modules i have >> to >> install for this? Has anyone expirience with with SelfService on 3.8? >> > > SelfService is available in 3.8, no need for third-party modules. > > Every "unprivileged" users will be redirected automatically to > SelfService. "privileged" users can go to SelfService with an url like > http://..../SelfService/
It should perhaps be said that the users will have to be provided with a password, so they can actually login. Search the wiki for "password" (should be the first hit) for a way to provide users with a random password the first time they create a ticket. This is one of the things that I would like Bestpractical to include in RT. Rainer _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
