Thanks. Do you know when 3.8.2 will be released? I meant adding the WYSIWYG into RTFM, rather than just having WIKI text or plain text.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Falcone Sent: 10 November 2008 23:50 To: RT Users Subject: Re: [rt-users] Rich text in RT and RTFM On Nov 10, 2008, at 3:51 PM, Alex Young wrote: > Does anyone know how I can get RT to send out HTML email when > replying to tickets? I can get the auto-replies to send as HTML, but > not the replies as MIME type seems to always be set to text. There are a bunch of fixes to this that will be in 3.8.2 > > Also, will a future release of RTFM support the WYSIWYG HTML editor > that is in RT? I think it would be very useful, especially for > canned responses once sending HTML emails from RT works. Support in what way? RTFM can insert content into the WYSIWYG editor while replying to or creating a ticket. -kevin _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
