I found that the issue was in the order I did this in. I dropped the database and re-initialized it with the parameters set and now it's all working great as far as permissions. New users are showing up properly under "Users" in RT.
Now to get the mail working... Keith McDermott Desktop Support Specialist - PCN Physics Department, Purdue University Web: http://www.physics.purdue.edu/pcn E-mail: [EMAIL PROTECTED] Phone: (765)496-2202 Address:525 Northwestern Avenue West Lafayette, IN 47907 Check out our new documentation at: http://www.physics.purdue.edu/PCN/doc/wiki Keith A McDermott wrote: > Hi, > > I've got RT::Authen::ExternalAuth successfully working and it's > validating my users against my LDAP server. I disabled (commented out) > the disabled-user check as I'll tinker with that later - this is for > testing for now. > > Anyway, my account can login to the web interface. Admittedly, I added > the AutoCreate and WebExternalAuto after I'd already logged in once, but > in the Users table in the RT3 database, I can see my account. However, > it does not show up on the web interface so I cannot assign any rights > to it. I have create-ticket security enabled for anyone so my account > is able to create tickets and see them in the queue. > > On a side-note, I haven't gotten any email from the web-interface yet. > I have yet to setup the procmail but it still should be able to send > mail if I understand it corrrectly. > > Note: I do not know much about Perl so please take that into > consideration in any reply which may require Perl modifications. :-) > > Thanks! > Keith > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
